Privacy Policy
Last updated: March 7, 2026
1. Information We Collect
We collect information you provide directly, such as your name, email address, phone number, and company name when you fill out forms, book consultations, or enroll in courses. We also automatically collect certain data through cookies and similar technologies, including your IP address, browser type, device information, pages visited, and referring URLs.
2. How We Use Your Information
We use your information to provide and improve our services, respond to inquiries, send relevant communications, process course enrollments, personalize your experience, analyze website usage patterns, and comply with legal obligations. We never sell your personal data to third parties.
3. Data Sharing
We may share your data with trusted service providers who assist us in operating our website, conducting business, or serving you — provided they agree to keep your information confidential. We may also disclose information when required by law or to protect our rights and safety.
4. Cookies & Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through our cookie consent banner or your browser settings. For more details, please see our Cookie Policy.
5. Data Security
We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to access, correct, delete, or port your personal data. You may also opt out of marketing communications at any time. To exercise these rights, contact us at contact@softivum.in. We will respond to your request within 30 days.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Course enrollment data is retained for the duration of your account plus 3 years.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at contact@softivum.in or through our Contact page.